We only deliver to addresses in mainland United Kingdom. The Channel Islands, Northern Ireland, Southern Ireland and Scottish Isles will have a delivery surcharge, please call 08452700922 for quotation. Please contact us if you would like an order delivered outside these areas. We aim to despatch your order to you as quickly as possible. You should receive your order within 7-10 working days (see conditions of use). For goods that are on back order, we will email or phone with your expected delivery date. Alternatively, where possible, we will offer you a more expensive product that is in stock, at no additional cost to yourself. Please note that if you add special instructions to your order indicating that you would like the delivery to be left outside your property - this is at your own risk.

When you add a product to your shopping basket and proceed to the checkout the delivery charges are calculated and displayed before you proceed to pay for your order. The delivery charges are based on the value of the items that you order. The delivery cost includes our costs in selecting, packing and posting your order.

Our aim at GBR Workwear is to achieve 100% customer satisfaction with the service and quality of our goods. If you are unhappy with your purchase you can return it to us for an exchange or a refund. Please follow the instructions for returning goods which are on the return slip included with your order. Please return the goods within 14 days to: GBR Workwear, Unit 24 Capital Valley Industrial Estate, Pontlottyn, Gwent, NP22 5PT.

We will refund the product purchase cost only, ( i.e. less your original postage costs) applicable to all returns. Note, this includes the ordering of wrong size, style & colour preferences. The product only refund is based on the proviso that the goods are returned in 100% re-saleable condition at our full retail website price. Please allow up to 7 working days from the day that you return your order for us to process your exchange or refund. Note: We cannot be held responsible for any delays or damages caused by any third parties. Our product guarantee for faults that develop from general wear and tear under normal use is valid for 28 days from receipt of product.